Module 7: Protecting Residents from Harm 

Welcome to Module 7 of SAPA’s Residential Services Induction Toolkit 


Understand the critical importance of safeguarding residents from harm. This video provides insights into harm prevention and reporting approaches.  

Policy and Procedure 

This policy and procedure template sets out prevention and response measures, to ensure residents are safe from harm. 

Supporting Documents 

The following documents will aid your daily operations and compliance. These can be easily tailored to meet your residential services’ needs and operations. 

  • Staff Training Record – this document can be found at Appendix 4 of the Queensland Government’s Guideline for Medication Assistance and should be used to record all training undertaken by staff. 
  • Incident Report – this document should be used by staff to record and report incidents that involve residents.  
  • Incident Register – this document should be used to log all incidents involving residents and track their management. 

Other Resources 

The following resources will support your understanding of this module: